Shipping policy

Last updated: June 28, 2026

Processing Time

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Discreet Packaging

Every order ships in plain, unbranded packaging. There is nothing on the outside of the package indicating its contents.

Shipping Times & Rates

Shipping options and any rates are shown at checkout. Estimated delivery times are provided at checkout based on your location and the option you select.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking, where available.

Delays

Occasionally carriers experience delays outside our control (weather, peak periods). We appreciate your patience and are happy to help track your order.

Lost or Stuck Packages

If your tracking hasn't updated or your package seems lost, email support@baliformula.com and we'll help resolve it.